E-GOvernment solutions as instruments to qualify the public sector for the specific needs of small and medium sized enterPRISEs (SMEs) in the BSR


Baltic Sea Region Programme 2007-2013. Priority 4: Promoting of attractive and competitive cities and regions

Specific problem to be addressed

1. The present approach of the public sector to adjust its service towards the needs of enterprises is still fragmented. Especially SMEs, operating internationally, have no one-stop & must consider multiple mandatory admin. procedures & lingual barriers. E-gov. is a tool, but at first more information is needed on end-users real demand for revised public-private procedures.
2. A prerequisite for high-quality services of administrations are efficient internal workflows. Often the same information is needed in diff. departments, each collecting & storing them independently. Better internal operability is required based on revised workflows & supported by ICT.
3. A major aspect of urban-rural disparities in BSR is the limited access of SMEs & the public sector to information, communication & human resources. Egov. can improve networking & help both in promoting them as attractive places to work & invest in.
4. Skilled labour is often not available in regions where it is needed. Employing skilled foreigners can be a solution but the integration process is connected with red tape esp. SMEs dare not to tackle. E-gov. can make processes more transparent & can serve as useful complement to EURES & similar job sharing portals, which totally lack support in the employment procedure as such.


of Egoprise is to turn public administrations in rural BSR areas to more business oriented service suppliers, to relieve SMEs from administrative burdens, improve their access to information & qualified staff and as a consequence to increase attractiveness of rural areas as places to live, work & invest in.


Egoprise improves workflows & develops interoperable e-gov. solutions to:
a) make public administrations more service oriented for enterprises
b) simplify the employment process of (foreign) labour for SMEs &
c) provide SMEs easier entrance into public & business networks

The transnational PARTNERSHIP with 22 partners from 8 countries focuses reflects:
a) National back-up by integrating legislative bodies & political decision makers
b) Cross-Sectorality by integrating diff. public levels & umbrella organisations
a) Scientific qualification by involving research & training organisation
d) Practicability by involving the private sector from the very beginning

a) Surveys to identify the demand of SMEs for improved procedures with the public sector (business registration, employment processes, etc.)
b) Analyse workflows in administrations for inefficiencies & frictions
c) Recommend workflow changes, cross-check their practicability, implement them in pilot regions
d) Develop & implement multilateral interoperable ICT services (e.g. business registration)
e) Eliminate red tape in procedures & establish virtual/physical service capacities to facilitate employment processes of (foreign) labour for SMEs
f) Develop & install digital greenhouses (virtual meeting points) to foster networking, promotion & information exchange among SMEs with universities & public bodies
g) Compile guidelines to ensure transferability of the designed instruments beyond project partnership & start the transfer within the project implementation phase
h) Compile action plans preparing necessary changes/adoption of legal frames to ensure durability of the results (to be implemented in a post project phase)

Expected RESULTS:
a) Qualified business oriented public administrations,
b) Transparent & multilateral interoperable processes between public admin.
c) Efficient and coherent workflows in administrations,
d) Eased multilateral business registration
e) Improved employment & integration of (foreign) staff for SMEs,
f) Knowledge/technology transfer into rural areas
g) Reduction of urban-rural disparities,
i) Unlocked investments in public administrations,
j) Increased political awareness of business needs

Main outputs of the project

  • Guidelines and manuals
  • Preparatory documents for specific investments
  • Thematic expertise 2(including economic analysis)
  • ICT-based supporting tools
  • Transnational action programmes or plans
  • Educational products (e.g. training programmes or methods, curriculum)
  • Project Homepage - Main communication and promotion instrument


Financial resources (all amounts in EUR)

Amount of EDRF co-financing 1 931 300,00
Amount of EDRF partners' contribution 544 700,00
EDRF budget 2 476 000,00
ENPI budget 70 000,00
TOTAL Project Budget 2 546 000,00

Project duration

Implementation phase (1.01.2010-16.12.2012) 36 months
Closure phase (16.12.2012-16.03.2013) 3 months

For more information please contact:

Vitali Sergejev
Narva BAS Foundation
Phone:+372 35 79395
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.